The all-in-one customer support platform
Customer support, all in one shared inbox
DeskPine is a shared inbox, knowledge base and reporting suite for email support teams — email and docs in one fast, modern workspace.
No sign-up needed · Explore a fully-loaded demo workspace
Everything your support team needs
One workspace replaces your inbox, knowledge base and reporting stack.
Shared inbox
Email and notes in one collaborative workspace with assignments, tags and SLAs.
Real email
Connect Gmail or Outlook in one click. Proper threading, DKIM signing and deliverability built in.
Knowledge base
A multi-language help center with article feedback — deflect tickets before they're filed.
Automation
Workflows, macros and round-robin assignment keep the queue moving on autopilot.
Reporting
Volume, response time and CSAT dashboards, with CSV export and scheduled email reports.
Customer portal
A branded self-service portal where customers track requests, reply and rate the help they got.
A complete helpdesk, not just an inbox
Everything you'd expect from DeskPine — plus the power features teams switch for.
Collaborate, don't collide
- ✓Internal notes with @mentions
- ✓Live typing & presence indicators
- ✓Real-time inbox — no refresh
- ✓Assign to agents or whole teams
Reply in seconds
- ✓AI reply suggestions & summaries
- ✓Saved replies & one-click macros
- ✓Send-later scheduling
- ✓Snooze until the right moment
Know what's working
- ✓Customer satisfaction (CSAT) ratings
- ✓Full-text search across every thread
- ✓Email open & click tracking
- ✓Scheduled reports & CSV export
Built to grow with you
- ✓Self-service customer portal
- ✓Roles, permissions & audit log
- ✓Two-factor authentication
- ✓REST API, webhooks & 1-click migration
Up and running in minutes
Connect your inbox
Link a mailbox in seconds with Gmail/Outlook OAuth or any SMTP/IMAP provider.
Invite your team
Add agents, set roles and let workflows route conversations automatically.
Delight customers
Reply faster with macros, saved replies and AI suggestions — and measure it all.
Simple, transparent pricing
Starter
$0/mo
For small teams getting started.
- ✓ Shared inbox for email
- ✓ Knowledge base & customer portal
- ✓ Saved replies & internal notes
- ✓ Up to 3 agents
Pro
$5/agent/mo
For growing support teams. A fraction of the price of Help Scout.
- ✓ Everything in Starter
- ✓ Workflows, macros & SLAs
- ✓ AI suggestions & summaries
- ✓ CSAT, reporting & full-text search
- ✓ API, webhooks & migrations
- ✓ Teams, roles, 2FA & audit log
Ready to give better support?
Join teams delivering faster, friendlier customer service with DeskPine.
Get started free